SNAP Resources

Anyone may apply for SNAP (Food Stamp) benefits, but the Family Support Division (FSD) is required to verify the information provided that determines eligibility and benefits.

1. Apply: 

• You can apply for SNAP online or by printing and filling out a paper application:
  • Apply online
  • Download & print, or scan application (aplicación Español) – You must use Adobe Reader.

2. Submit Application: 

• Send your completed application by email, mail or fax to: 
  • Email: FSD.Documents@dss.mo.gov
  • Mail: Family Support Division, 615 E 13th St., Kansas City, MO 64106 
  • Fax: 573-526-9400 

3. Interview: 

• If required, you will be contacted for an interview after your application is received.  
• If you miss the interview call, call FSD back at 855-823-4908. (Due to high call volumes mornings are best) 
• For more information on how to complete SNAP interviews, read the FAQ.

Please note Missouri’s resource centers have re-opened.

Yes. Individuals, ages 18-49, who do not have a disability and are not caring for any dependents (occasionally referred to as “able-bodied adults without dependents”) are usually required to submit documentation of their work hours in order to receive SNAP benefits.  This rule has been waived during the federally declared COVID-19 emergency.

People who’ve been kicked off of SNAP because of the 3 month time limit may reapply to receive benefits again.

You can call the Family Support Division Information Line at 1-855-373-4636 for assistance. The hours of operation are:

• Monday–Friday:  6:00AM – 6:30PM
• Saturday:  8:00AM – 5:00PM
• Sunday:  Closed
  • (Due to high call volumes, mornings are best)

Please note the department may be experiencing high call volume during this time.

To check the status of an application, you can call the automated information line at 1-800-392-1261 anytime. You will need your Social Security Number and date of birth when calling.

Yes, all new SNAP applicants are required to complete an interview, as well as those who received a recertification letter in the mail. The Family Support Division will call the number listed on your application within a few days. You can opt to receive texts on the SNAP application to receive updates when your interview will be scheduled. If you miss or do not receive the call, call 855-823-4908 to complete your interview.

If your application is rejected for not completing an interview, call Legal Services of Eastern Missouri (888-444-0514) for assistance.

You can get SNAP benefits for as long as you are eligible for help. You will be required to complete a mid-certification and a recertification each year you get SNAP to make sure your household is still eligible. If you do not return your information by the deadline on the form, you may lose your benefits.

• Your mid-certification will happen halfway through your benefit period. You will get a form in the mail that you will need to complete and return to the Family Support Division.
• Around the end of your SNAP benefit period, you will get a recertification form in the mail. You will need to complete this form, return it to the Family Support Division, and complete an interview to continue getting SNAP benefits.

NOTE: It is important that you report any changes to your contact information, including your address, so you will get these important letters in the mail. If you do not respond to mail from the FSD, you could lose your benefit.

The Department of Social Services has information on their website about Food Stamps, including an FAQ specifically for Food Stamps during the COVID-19 pandemic.

Legal Services of Eastern Missouri can also help navigate the Food Stamps program. Contact LSEM at 800-444-0514.